Teams Flourish - When Respected and Trusted
Teams Flourish - When Respected and Trusted
Great teams don't happen by chance. It takes work and commitment. Finding and keeping the right people is the single biggest problem in the world of business today. Conquering this will guarantee your win. The majority of companies that fail, fail due to people problems, not system problems, not financial problems, PEOPLE problems.
Business owners are often the main reason teams thrive, are engaged and participate in maintaining a great team culture. It starts with a simple word "Respect". When leaders genuinely care for others and respect the dignity of every person and every role, even those who cannot do anything for them people notice. Respect is reciprocated among other team members as well. Now trusting a person involves a whole lot more but is open once respect is the groundwork for a business relationship. Question now is how can "Trust" be developed. From the leader's perspective it's simple, is that person competent and do they demonstrate "Integrity"? Generosity then comes easily, and it looks like a promotion, pay increase, a new title and for some coveted time off.
But what if you are the employee? Your people will trust leadership as well if you and your leaders demonstrate these simple behaviors.
- Honesty -Let your people know where you stand. Don't manipulate people or distort the facts. Don't spin the truth and yes be a person of integrity.
- Right Wrongs - make things right when you are wrong, when you made decisions without all the facts. Played favorites when everyone knows it. Don't cover up mistakes.
- Be loyal- Acknowledge the contributions of others besides just the obvious. Speak about others as if they are present in your conversations. keep private things private.
- Confront Reality-Address tough situations directly and quickly. Have those courageous conversation and don't skirt the real issues? Remove the power of misinformation from the hands of those that love to us it.
- Continue to Improve-Develop a feedback system and act on the feedback you receive. Don't consider yourself above feedback. Do not assume today's problems can always be resolved with yesterday's solutions.
- Help them Deliver Results- Competency falls on you first. Did you provide them relevant training? Do your systems provide confirmation that they understand and can implement the processes? Are their immediate supervisors following up and monitoring progress? Can they do the job, do they want to do the job, will they do the job? If not, time for one of those courageous conversations.
The best strategy starts with leadership. You must know yourself and the organizational culture you have created intentionally or unintentionally. You must also be able to recruit right. Some people are fundamentally inclined to work hard. You can’t teach this motivational drive, you need to be able to find it, to recruit it, to scientifically vet those who can and will do the job well.
Stay tuned as I will be sharing ways to find the right people in this new and challenging environment.

